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Account & Registration
Go to the Register page and fill in your name, date of birth, mobile number, and email address. Choose a password, verify your mobile via OTP, and your account is active. The whole process takes under two minutes. You must be 18 or older to register.
Yes. EP 789 is accessible to players throughout Pakistan — Punjab, Sindh, KPK, Balochistan, Islamabad Capital Territory, AJK, and Gilgit-Baltistan. The platform works on any Pakistani mobile or broadband internet connection, including Jazz, Telenor, Zong, Ufone, and PTCL. There are no region-specific restrictions within the country.
No. EP 789 strictly allows one account per player. Duplicate accounts — same name, same mobile number, same payment method, or same device — are identified and closed. If you have forgotten your login details, use the "Forgot password?" recovery option on the Login page rather than creating a new account. Operating duplicate accounts is a breach of EP 789's Terms and Conditions.
No documents are required to register and start playing. Your account is verified via mobile OTP at the time of registration. EP 789 may request a copy of your CNIC or passport at a later stage — typically before processing a large withdrawal or if our compliance system flags an account for review. Providing accurate information at registration makes this process faster when needed.
Contact EP 789 support at support@ep789.bid with the subject line "Contact Details Update." You will need to verify your identity by providing your full name, date of birth, and current registered email or mobile number. For security reasons, mobile number changes cannot be processed via automated self-service — they require manual identity verification by our team.
You can request account closure at any time by contacting support at support@ep789.bid. Before closing, any remaining balance will be processed as a withdrawal to your registered payment method. If you are considering closure because of concerns about your gaming habits, we encourage you to also review the self-exclusion options on our Responsible Gaming page — these provide a structured break without permanently losing your account history.
Deposits & Withdrawals
EP 789 accepts Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT), and Visa/Mastercard debit cards issued by Pakistani banks. All transactions are processed in Pakistani Rupees (PKR) — no currency conversion or hidden exchange rate charges. The minimum deposit is Rs 200 for mobile wallets and cards, and Rs 500 for IBFT bank transfers.
Easypaisa, JazzCash, NayaPay, and SadaPay deposits typically appear in your EP 789 balance within seconds of the transaction being confirmed on your mobile wallet. Visa/Mastercard deposits usually credit within one to five minutes. IBFT bank transfers generally take between one and two business hours during normal banking hours. If your deposit has not appeared after 30 minutes, contact EP 789 support with your transaction reference number.
Go to the Withdrawal section in your account dashboard, select your preferred payment method, enter the amount in PKR, and confirm. Withdrawals are generally processed to the same method used for your most recent deposit. Easypaisa and JazzCash withdrawals typically complete within five to fifteen minutes. IBFT bank transfers may take up to one business day. A minimum withdrawal amount of Rs 500 applies.
EP 789 does not charge any fee on standard deposits or withdrawals. The full PKR amount you deposit is credited to your balance, and the full amount you request to withdraw is sent to your payment method. Third-party fees charged by your bank or mobile wallet provider (such as interbank transfer charges) are beyond EP 789's control and may apply depending on your provider's own fee schedule.
First, wait up to 30 minutes — peak network times can occasionally cause a slight delay. If it still has not appeared, gather the transaction reference number from your Easypaisa, JazzCash, or bank statement and contact EP 789 support via live chat or at support@ep789.bid. Our payments team can trace the transaction and manually credit your balance if the funds were received on EP 789's side. Your money is not lost — this kind of issue is always resolvable.
Bonus funds are subject to wagering requirements before they can be withdrawn as real money. The wagering requirement for each bonus is stated clearly when you claim it. Once you have met the wagering requirement, the qualifying amount is moved from your bonus balance to your real money balance and can be withdrawn at any time. You can check the status of any active bonus and its remaining wagering requirement in the Bonuses section of your account dashboard.
EP 789 — Serving Pakistan Players From Karachi to Sukkur, Lahore to the Northern Areas
Betting & Games
EP 789 covers all major cricket tournaments including the Pakistan Super League (PSL), Pakistan international Test matches and ODIs, the Indian Premier League (IPL), ICC events (World Cup, Champions Trophy, T20 World Cup), the Big Bash League, the Caribbean Premier League, and other domestic T20 competitions from around the world. Live in-play betting is available for most matches, with ball-by-ball markets during major fixtures.
EP 789 offers a wide range of cricket markets including match winner, series winner, top batsman, top bowler, runs in first over, runs in powerplay, next wicket method, player runs over/under, innings totals, player of the match, and many more. In-play markets include next delivery outcome, next wicket type, and live run rate comparisons. The available markets vary by match — major international fixtures and PSL games typically have the widest selection.
If a match is abandoned without a result and no Duckworth-Lewis-Stern (DLS) method result is declared, all pre-match bets are void and stakes are returned to your EP 789 balance. In-play bets placed after the match started may be settled differently depending on how much play had occurred. EP 789 follows the standard international cricket betting settlement rules — full details are in the Sportsbook Rules section of the Terms and Conditions.
EP 789 offers both options. Live Teen Patti is played against professional dealers broadcast via high-definition video stream in real time — the same experience you would get at a physical casino table, accessible from your phone or laptop. There are also RNG (random number generator) Teen Patti games which are computer-based, typically faster-paced, and available at lower table stakes. Both options are accessible from the Teen Patti section after logging in.
Minimum bet amounts vary by game type. For sports betting and cricket betting, the minimum stake is typically Rs 50 per bet. Slot games generally allow bets from Rs 10 per spin. Live casino and Teen Patti tables have minimum bets starting from Rs 50 and going up to higher-stakes tables for more experienced players. Poker tables are available at multiple stakes levels starting from Rs 50 small blind. The exact minimum is shown on each game or betting market before you place.
Yes. While cricket is the most popular sport on EP 789 among Pakistan players, the sportsbook covers football (including the Premier League, La Liga, Champions League, and international fixtures), kabaddi, tennis, basketball, snooker, and more. The full sports menu is available in the Sports Betting section after you log in. Pre-match and in-play markets are available for most sports during live events.
EP 789 — Live Casino, Sports Betting and Slots All Available Through One Account in PKR
Bonuses & VIP Club
The welcome bonus is offered when you make your first deposit on EP 789. When you navigate to the Deposit section after logging in for the first time, the available welcome bonus will be displayed with its full terms — bonus amount, minimum deposit required, and wagering requirement. Choose to claim it before confirming your deposit. The bonus is then credited to your bonus balance automatically once your deposit clears.
A wagering requirement is the total amount you need to bet before bonus funds convert to withdrawable real money. For example, if you receive a Rs 1,000 bonus with a 10x wagering requirement, you need to place a total of Rs 10,000 in qualifying bets before the bonus converts. Different games may contribute differently to meeting the requirement — slots typically count 100%, while some other games may count less. The exact contribution rates are stated in each bonus's individual terms.
Every EP 789 account earns VIP points automatically with every qualifying bet. As your points accumulate, you progress through VIP tiers — each tier unlocking better rewards including higher cashback rates, exclusive deposit bonuses, priority withdrawal processing, and dedicated account support. Your current tier and progress toward the next are visible in the VIP Club section of your account dashboard. Points do not expire as long as your account remains active.
Find your unique referral link in the Refer a Friend section of your account. Share it with friends. When a friend registers using your link and makes their first qualifying deposit of Rs 500 or more, you receive a cash referral reward credited directly to your real money balance — no wagering requirement. There is no cap on how many friends you can refer. Friends who join via your link may also receive a bonus on their first deposit.
Yes, each bonus has an expiry period stated in its individual terms — typically between 7 and 30 days from the date the bonus is credited. If the wagering requirement is not met within the expiry period, the bonus funds are removed from your balance. Uncompleted wagering requirements on an expired bonus do not carry over. The expiry date of any active bonus is visible in the Bonuses section of your account dashboard.
Security & Privacy
EP 789 uses 256-bit SSL encryption on all connections between your device and the platform's servers. Your password is stored using a secure cryptographic hashing algorithm — it is never stored or visible in readable form. Financial transactions are processed through established secure payment gateways. EP 789 does not sell or share your personal data with third parties for marketing purposes. Full details of how your data is handled are in the Privacy Policy.
Log in to your EP 789 account and go to Account Settings, then Security. You will find the two-factor authentication (2FA) option there. Enable it, and from that point forward any login from a new or unrecognised device will require an OTP sent to your registered mobile number in addition to your password. This is the single most effective step you can take to secure your EP 789 account against unauthorised access.
No — this is never legitimate. EP 789 will never ask for your password, OTP, banking PIN, or any sensitive security information via WhatsApp, email, SMS, or phone call. Any message claiming to be from EP 789 and requesting such information is a scam. Do not respond. Report it to EP 789 support at support@ep789.bid immediately, and change your password if you have any concern that your credentials may have been compromised.
Change your password immediately using the Forgot Password option if needed. Then contact EP 789 support at support@ep789.bid with the subject line "Unauthorised Account Access" and your registered mobile number. Our team will review the login logs, check for any unauthorised transactions, temporarily lock the account if needed, and walk you through securing it. Act quickly — the sooner you report it, the more we can do.
Responsible Gaming
EP 789 provides deposit limits (daily, weekly, or monthly), loss limits, session time reminders, a reality check display (shows your session duration and net position), cooling-off periods (24 hours, 7 days, or 30 days), and self-exclusion (6 months, 1 year, 3 years, or permanent). All tools are accessible for free from Account Settings at any time. Protective limits activate immediately; limit increases require a 24-hour cooling period. Full details at Responsible Gaming.
Go to Account Settings and select the Responsible Gaming section. Choose Self-Exclusion and select your preferred duration — 6 months, 1 year, 3 years, or permanent. Confirm the request and your account will be suspended immediately. EP 789 also makes efforts to prevent new accounts from being created using the same personal details during your exclusion period. If you need urgent self-exclusion and cannot access your account, contact support at support@ep789.bid — requests are processed within one hour.
Yes. Reducing a deposit limit takes effect immediately. Increasing a deposit limit requires a mandatory 24-hour waiting period before it activates — this gives you time to reconsider a decision made in the heat of a session. All responsible gaming limit changes are made in Account Settings under the Responsible Gaming section. There is no fee and no special request needed — you make the change yourself instantly.
The most effective first step is a calm, private conversation with the person when they are relaxed. If they are open to it, encourage them to use EP 789's self-exclusion or cooling-off tools. You can also contact our support team with your concerns — while we cannot share account-specific information with third parties, our team can advise on available options and what steps can be taken. See the full Responsible Gaming page for more guidance.
EP 789 — Pakistan's Online Gaming Platform, Built for Pakistan Players From Day One